Your Data, Your Control
Export Anytime

Data Security & Privacy

We believe your family history belongs to you—not us. Here's our commitment to keeping it that way.

The Short Version

  • We never sell your data. Period.
  • You can export everything in standard GEDCOM format, anytime.
  • You can delete your account and all data with one click.
  • No vendor lock-in. Your research goes where you go.

Your Data Ownership Rights

Unlike some platforms that treat your family tree as their asset, we're clear: you own 100% of your research. We're just the caretakers.

Right to Export

Download your complete family tree anytime in industry-standard GEDCOM format. All your photos, notes, sources, and citations come with you.

Right to Cancel

Cancel your subscription anytime with no penalty, no hidden fees, and no guilt trips. Your data stays accessible for export.

Right to Delete

Request complete deletion of your account and all associated data. We'll remove everything from our systems.

Right to Privacy

Control exactly who sees your tree. Living person information is protected by default and only visible to collaborators you explicitly invite.

How We Protect Your Data

Encryption in Transit & at Rest

All data is encrypted with TLS 1.2 or higher during transmission and AES-256 encryption at rest. Your family secrets stay secret.

Enterprise-Grade Infrastructure

We run on Amazon Web Services, whose data centers hold SOC 2 and other independent certifications. On top of that foundation we add automatic backups and redundant storage across multiple data centers.

Access Controls

Strict internal access policies ensure only essential personnel can access infrastructure. We never browse your family trees.

What We Don't Do

Sell your data to third parties
Use your family information for advertising
Share your tree without your explicit consent
Lock you into proprietary formats
Make it hard to leave

Our Commitment as a Growing Company

We're a startup, and we know that comes with questions about longevity. Here's our promise:

Advance Notice Guarantee

If we ever need to shut down (we don't plan to!), we commit to giving you at least 90 days notice and providing tools to export all your data.

Open Standards First

We use GEDCOM and other industry standards specifically so your data isn't trapped if you ever want to move elsewhere.

Regular Export Reminders

We'll periodically remind you to download a backup of your tree. Your peace of mind matters more than our retention metrics.

How We Compare

Feature
Gather the Family
Industry Standard
Data Export
One-click, complete
Often limited or lossy
Cancellation
Simple, no penalties
Hidden fees, phone calls
Auto-Renewal
Clear warnings before charge
Surprise charges common
Data Selling
Never
Often "de-identified"
Living Person Privacy
Protected by default
Varies widely

Ready to Trust Your Family History to Us?

Start free, export anytime, no credit card required.

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For complete legal details, see our Privacy Policy and Terms of Service.